Inside Sales - Cell And Molecular Research: Customer Operations & E Commerce Specialist (consumables) M/f/d

Agilent Technologies UK

Germany
Fully remote
E-commerce operations
Customer order management
Price implementation and negotiation
You’ll be the first point of contact for our customers, ensuring their digital interactions, orders, and quotes run smoothly—while partnering with sales to keep deliveries on track and issues resolved fast

Job Summary

  • You’ll be the first point of contact for our customers, ensuring their digital interactions, orders, and quotes run smoothly—while partnering with sales to keep deliveries on track and issues resolved fast.
  • Support price implementation —apply increases, and when needed, negotiate with tact and data‑driven rationale.
  • Meet sales objectives by driving inbound activities and proactively collaborate with field and cross Agilent teams to drive a differentiated customer experience.

Matching Summary

You’ll be the first point of contact for our customers, ensuring their digital interactions, orders, and quotes run smoothly—while partnering with sales to keep deliveries on track and issues resolved fast.

Skills & Requirements

Must-have

  • E-commerce operations
  • Customer order management
  • Price implementation and negotiation
  • B2B e-procurement
  • CRM/ERP tools and spreadsheets

Nice-to-have

  • Customer-first mindset
  • Digital commerce savvy
  • Creative and adaptable
  • Can-do demeanor
  • Autonomous and team player

Key Requirements

  • 2-3 years Sales experience
  • Customer operations/order management experience
  • Working knowledge of pricing
  • Familiarity with B2B e-procurement
  • Excellent German and English communication skills

Work Rights

Not specified

Tailored Resume

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