Associate, Service Management

The Options Clearing Corporation (OCC)

Base: $63,400.00 - $93,600.00; bonus/equity: discr...
Hybrid
Servicenow discovery administration
Servicenow service mapping implementation
Mid-server and cloud discovery configuration
The role is integral to maintaining and enhancing the ServiceNow Discovery Configuration for a mature infrastructure landscape including on-premise, virtual, cloud, and containerized assets

Job Summary

  • The role is integral to maintaining and enhancing the ServiceNow Discovery Configuration for a mature infrastructure landscape including on-premise, virtual, cloud, and containerized assets.
  • Candidates will work with the ServiceNow Platform team to architect, design, develop, and deploy solutions supporting IT Service Management needs.
  • The company offers a hybrid work environment with up to two days of remote work per week along with tuition reimbursement and student loan repayment assistance.

Matching Summary

The role is integral to maintaining and enhancing the ServiceNow Discovery Configuration for a mature infrastructure landscape including on-premise, virtual, cloud, and containerized assets.

Salary

Base: $63,400.00 - $93,600.00; Bonus/Equity: Discretionary incentive award target 6% to 10%; Benefits: Generous PTO, parental leave, 401k match, health/dental/vision

Skills & Requirements

Must-have

  • ServiceNow Discovery administration
  • ServiceNow Service Mapping implementation
  • MID-Server and Cloud Discovery configuration
  • CMDB population and governance
  • API integration with third-party applications
  • Shell/Bash or PowerShell scripting
  • Network protocols HTTP TCP SNMP SOAP REST

Nice-to-have

  • Agile environment collaboration
  • Continuous integration and deployment practices
  • Creative problem-solving abilities
  • Technical decision making skills
  • Cross-functional team player

Key Requirements

  • 2-3 years implementing ServiceNow or similar platforms
  • Hands-on experience designing ServiceNow Discovery and Cloud Discovery
  • 1-3 years managing service mapping
  • Bachelor's degree in a related area
  • Minimum 2 years working in an IT related field

Work Rights

Not specified

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