Contact Center Trainer I

M&T Bank

Williamsville, NY, United States of America
$22.61 - $37.67 hourly ph
Deliver internal training programs
Develop training materials
Adhere to compliance controls
Schedule, deliver and design routine internal training programs to increase job related skills and knowledge in support of the needs of the assigned businesses

Job Summary

  • Schedule, deliver and design routine internal training programs to increase job related skills and knowledge in support of the needs of the assigned businesses.
  • Deliver routine classroom and internal training programs at any of several training locations to support needs of assigned business.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.

Matching Summary

Schedule, deliver and design routine internal training programs to increase job related skills and knowledge in support of the needs of the assigned businesses.

Salary

$22.61 - $37.67 Hourly

Skills & Requirements

Must-have

  • Deliver internal training programs
  • Develop training materials
  • Adhere to compliance controls
  • Promote inclusive environment
  • Maintain internal control standards

Nice-to-have

  • Understanding of team integration
  • Understanding of own discipline concepts

Key Requirements

  • Associate's degree and 2 years related business line experience
  • OR 4 years higher education and/or work experience including 2 years related business line experience

Work Rights

Not specified

Tailored Resume

Cover Letter