Director, Group Client Engagement

Unum Group

Base: $89,900.00-$169,900.00; bonus/equity: perfor...
Fully remote
5+ years managing complex customer service environment
Strong knowledge of insurance business operations
Proven leadership and people management skills
The Director leads the Long Term Care Client Engagement team to develop strategic initiatives aligned with Unum's closed block strategy

Job Summary

  • The Director leads the Long Term Care Client Engagement team to develop strategic initiatives aligned with Unum's closed block strategy.
  • This role acts as a strategic partner across Home Office, Field leadership, and broker organizations to ensure alignment on engagement priorities.
  • Unum offers competitive benefits including up to 9.5% 401(k) employer contribution, generous PTO, and mental health support.

Matching Summary

The Director leads the Long Term Care Client Engagement team to develop strategic initiatives aligned with Unum's closed block strategy.

Salary

Base: $89,900.00-$169,900.00; Bonus/Equity: Performance Based Incentive Plans; Benefits: Health, Vision, Dental, Disability, 401(k) match

Skills & Requirements

Must-have

  • 5+ years managing complex customer service environment
  • Strong knowledge of insurance business operations
  • Proven leadership and people management skills

Nice-to-have

  • Demonstrated commitment to customer service quality
  • Ability to alter style for different situations
  • Technical and project management experience

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5+ years management experience preferred
  • Experience in related complex customer service environment

Work Rights

Not specified

Tailored Resume

Cover Letter