JLL is seeking a Guest Services Representative to provide exceptional customer service at their retail center in Burnaby, BC. The ideal candidate will have experience in customer-facing roles, strong communication skills, and the ability to thrive in fast-paced environments
Job Summary
The Guest Services Representative serves as the welcoming face of the retail centre, delivering exceptional customer experiences through professional interactions.
This role involves acting as the primary point of contact at the kiosk to provide directions, information, and personalized recommendations to shoppers.
JLL is committed to hiring talented people to shape a brighter future by combining world-class services, advisory, and technology for clients.
Matching Summary
Match Score: 85
JLL is seeking a Guest Services Representative to provide exceptional customer service at their retail center in Burnaby, BC. The ideal candidate will have experience in customer-facing roles, strong communication skills, and the ability to thrive in fast-paced environments.
Salary
Base: 2,058.42 – 20,584.20 CAD per year; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
High School diploma or equivalent
Retail or hospitality customer service experience
Strong written and verbal communication skills
Ability to work weekends evenings and holidays
Proficiency with point-of-sale systems
Nice-to-have
Multilingual capabilities for diverse populations
Experience in shopping centre property management
Knowledge of local area attractions and dining
Previous experience supporting marketing events
Familiarity with gift card processing systems
Key Requirements
High School diploma or equivalent required
Demonstrated customer service experience in retail or hospitality
Flexibility to work weekends, evenings, and holidays