Office Assistant Ii

State of Maine

Lewiston, US
$16.07 - $22.25 ph; benefits: 85%-100% employee-on...
On-site
Manage incoming calls
Distribute communications
Redact adoption records
The State of Maine is seeking an Office Assistant II for the Department of Health and Human Services in Lewiston. The role requires strong customer service skills and the ability to manage multiple office tasks in a fast-paced environment

Job Summary

  • This critical Office Assistant II position engages with callers, visiting providers and families to guide them to the appropriate OCFS staff and services as part of the OCFS goal of providing excellent customer service.
  • As a member of a fast-paced team-oriented office environment, a well-qualified candidate will be professional, well-spoken, patient, possess strong organizational skills, and demonstrate a history of excellent customer service skills, both phone and in person.
  • State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness.

Matching Summary

Match Score: 85

The State of Maine is seeking an Office Assistant II for the Department of Health and Human Services in Lewiston. The role requires strong customer service skills and the ability to manage multiple office tasks in a fast-paced environment.

Salary

$16.07 - $22.25 per hour; Benefits: 85%-100% employee-only health premiums, 100% employee-only dental premiums, 14.11% retirement contribution; Not specified

Skills & Requirements

Must-have

  • Manage incoming calls
  • Distribute communications
  • Redact adoption records
  • File records
  • MS Word or comparable
  • Outlook or comparable
  • Excel or comparable

Nice-to-have

  • Professional and well-spoken
  • Patient and organized
  • Excellent customer service skills
  • Manage multiple priorities

Key Requirements

  • Office and administrative support experience
  • Modern office practices competency
  • Operate technical office equipment
  • Independent judgment in prioritizing work
  • Keyboarding speed

Work Rights

Not specified

Tailored Resume

Cover Letter