Customer Experience Associate

Mammoth Brands

London, United Kingdom
Not specified; equity included; benefits: private ...
On-site
Fluent in german and english
Live in united kingdom
Willing to work weekends
Mammoth Brands is a modern CPG company committed to creating things people like more by challenging the status quo

Job Summary

  • Mammoth Brands is a modern CPG company committed to creating things people like more by challenging the status quo.
  • The role requires delivering best-in-class support across global channels including phone, email, SMS, social media, and chat.
  • Employees receive comprehensive benefits including equity, private medical coverage, pension matching, and generous parental leave.

Matching Summary

Mammoth Brands is a modern CPG company committed to creating things people like more by challenging the status quo.

Salary

Not specified; Equity included; Benefits: Private medical, dental, pension match, wellness stipends, sabbatical, parental leave

Skills & Requirements

Must-have

  • Fluent in German and English
  • Live in United Kingdom
  • Willing to work weekends
  • 3 days office presence in London
  • Experience with multiple contact channels

Nice-to-have

  • Empathetic communication style
  • Entrepreneurial mindset
  • E-commerce passion
  • Creative problem-solving skills
  • Team-first culture contribution

Key Requirements

  • Must speak and write German and English
  • Must reside in the United Kingdom
  • Must live near Soho London for 3-day office requirement

Work Rights

Must live in the United Kingdom

Tailored Resume

Cover Letter