As a Field Service Specialist, you will be crucial in ensuring our customers receive first-class service through reliable on-site work, guaranteeing optimal technical solution performance and swift, professional resolution of customer concerns
Job Summary
As a Field Service Specialist, you will be crucial in ensuring our customers receive first-class service through reliable on-site work, guaranteeing optimal technical solution performance and swift, professional resolution of customer concerns.
Your responsibilities include service-oriented installation, configuration, testing, and troubleshooting of the Sensormatic solution portfolio to ensure high system availability and customer satisfaction.
We offer a structured onboarding, comprehensive training, short decision-making paths, excellent development opportunities, flexible working models, 30 days of vacation, and an attractive company car policy.
Matching Summary
As a Field Service Specialist, you will be crucial in ensuring our customers receive first-class service through reliable on-site work, guaranteeing optimal technical solution performance and swift, professional resolution of customer concerns.
Skills & Requirements
Must-have
Sensormatic solution portfolio service
Customer issue resolution
Technical documentation interpretation
Nice-to-have
Proactive improvement identification
Collaborative team work
Key Requirements
Technical education (e.g., Electronics Technician, IT System Technician, Mechatronics Technician)
Experience in installation, service, or technical field service
Proficiency with technical drawings and circuit diagrams
Willingness to travel and participate in on-call duty