Not specified (assumed to be fully onsite based on the nature of support roles).
24x7 production support
Core banking applications
Release management workflows
Apar Technologies Pte. Ltd. is seeking an Infrastructure & Production Support Engineer (L1) to provide 24/7 support for core banking applications. The ideal candidate will have 1-3 years of IT production support experience, preferably in the banking sector, and familiarity with operational tools and incident management processes
Job Summary
This role provides 24x7 L1 production support for core banking applications to ensure high availability.
The engineer manages the implementation of new application releases following strict release management workflows.
Candidates must resolve production issues in a timely manner while adhering to business Service Level Agreements.
Matching Summary
Match Score: 75
Apar Technologies Pte. Ltd. is seeking an Infrastructure & Production Support Engineer (L1) to provide 24/7 support for core banking applications. The ideal candidate will have 1-3 years of IT production support experience, preferably in the banking sector, and familiarity with operational tools and incident management processes.
Skills & Requirements
Must-have
24x7 production support
core banking applications
release management workflows
incident resolution
SLA compliance
Nice-to-have
Sunline Core Banking platforms
Prometheus monitoring
Elasticsearch knowledge
Grafana dashboards
structured incident management
Key Requirements
Degree or Diploma in Computer Science or related field
1 to 3 years IT production support experience
Experience in banking or regulated enterprise environment