Access Center Coordinator - Ehs Access And Command Center - Full Time
Vna Home Health And Hospice Services Inc
Not specified; not specified; benefits: health, de...
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2 years of healthcare experience
Prior customer service work experience
Contact/call center environment experience
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Elliot Health System is seeking an Access Center Coordinator for their hybrid work environment, focusing on providing excellent customer service to patients and referring providers. Ideal candidates should have healthcare or contact center experience and be adept at handling high call volumes.
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Job Summary
The Access Center Coordinator serves as the hub for connecting patients to care through scheduling and prior authorization services.
Key responsibilities include initiating patient registration, documenting demographic and medical information in Epic, and triaging incoming calls professionally.
The role offers a hybrid work schedule with comprehensive benefits including health coverage, tuition reimbursement, and retirement plans.
Matching Summary
Match Score: 75
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Elliot Health System is seeking an Access Center Coordinator for their hybrid work environment, focusing on providing excellent customer service to patients and referring providers. Ideal candidates should have healthcare or contact center experience and be adept at handling high call volumes.
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Salary
Not specified; Not specified; Benefits: Health, dental, vision, disability, life insurance, tuition reimbursement, referral bonuses, accrued earned time, 403b retirement plans
Skills & Requirements
Must-have
2 years of healthcare experience
Prior customer service work experience
Contact/call center environment experience
Nice-to-have
Epic Experience preferred
Passionate about customer service
Ability to handle high volume calls
Key Requirements
High school diploma or GED
2 years of Health Care experience
2 years of contact center environment type of work