It Support Engineer

WPP

Ghana
On-site
On-site it support delivery
Level 1 and level 2 issue resolution
Infrastructure and project assistance
WPP is seeking an IT Support Engineer to provide on-site technical support to its employees and agencies in Ghana. The role focuses on delivering exceptional technology operations, addressing level 1 and 2 issues, and contributing to project work within a collaborative team environment

Job Summary

  • This role serves as a trusted resource for Infrastructure and Management personnel to assist with project work.
  • The position involves delivering world-class on-site support services to WPP employees, agencies, and visiting clients.
  • Technology is at the heart of everything WPP does, driving a transformation to modernize ways of working and shift to cloud architectures.

Matching Summary

Match Score: 85

WPP is seeking an IT Support Engineer to provide on-site technical support to its employees and agencies in Ghana. The role focuses on delivering exceptional technology operations, addressing level 1 and 2 issues, and contributing to project work within a collaborative team environment.

Skills & Requirements

Must-have

  • On-site IT support delivery
  • Level 1 and Level 2 issue resolution
  • Infrastructure and project assistance

Nice-to-have

  • Remote support capabilities
  • Willingness to travel for additional locations
  • Collaboration with enterprise teams

Key Requirements

  • 100% onsite work requirement
  • Experience with IT Service Desk operations
  • Ability to handle Level 1 and Level 2 technical issues

Work Rights

Not specified

Tailored Resume

Cover Letter