Customer Service Support

Spinneybeck Enterprises Inc

San Francisco, CA, United States
Base: $26.00 - $29.00; bonus/equity: geographic pr...
On-site
Answer incoming customer calls
Verify outstanding information for orders
Manage shipping status report
We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade

Job Summary

  • We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade.
  • This role is essential in ensuring smooth order processing and exceptional customer service.
  • The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

Matching Summary

We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade.

Salary

Base: $26.00 - $29.00; Bonus/Equity: Geographic premium, annual discretionary incentive and equity awards; Benefits: Medical, Dental, Vision, 401(k), PTO, Holidays

Skills & Requirements

Must-have

  • Answer incoming customer calls
  • Verify outstanding information for orders
  • Manage shipping status report
  • Process and collect outstanding balances
  • Maintain organized records in DocuWare

Nice-to-have

  • Proactive professional
  • Support operational tasks
  • Enrich life experience
  • Support causes aligned with values

Key Requirements

  • High school diploma or equivalent
  • Associate degree preferred
  • Previous customer service experience
  • Proficiency in Microsoft Office Suite
  • Familiarity with document management systems

Work Rights

Not specified

Tailored Resume

Cover Letter