Technical Support Representative

RELX (LexisNexis)

Multiple Locations
Technical support experience
Excellent communication skills
Ability to work in fast-paced environment
Provide initial technical support and handle routine post-sale support assignments

Job Summary

  • Provide initial technical support and handle routine post-sale support assignments.
  • Work cross-functionally with Product Support, Engineering, Product, and other internal teams.
  • We are committed to providing a fair and accessible hiring process.

Matching Summary

Provide initial technical support and handle routine post-sale support assignments.

Skills & Requirements

Must-have

  • Technical Support experience
  • Excellent communication skills
  • Ability to work in fast-paced environment

Nice-to-have

  • Self-motivated with positive attitude
  • Proactive in proposing improvements
  • Empathetic communication

Key Requirements

  • Bachelor's degree holder
  • At least 2 years of Customer Service experience
  • Must follow strict guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter