Customer Service Representative

Destination Pet LLC

Burbank, CA, US
Base: $17.28ph doe; bonus/equity: tips included; b...
Not specified (likely in-person due to the nature of the role).
Standing and walking frequently
Lifting up to 40 lbs
Availability evenings weekends holidays
Destination Pet LLC is seeking a Customer Service Representative for Bow Wow Bungalow in Burbank, CA, to provide exceptional service to pet owners. The ideal candidate should have customer service experience, be a pet enthusiast, and thrive in a dynamic environment

Job Summary

  • The role involves welcoming pet parents and their furry VIPs while ensuring safety protocols like vaccination checks are maintained.
  • Employees must be physically capable of standing, walking, climbing stairs, and lifting items weighing up to 40 pounds daily.
  • The position offers part-time health benefits, mental health support, telehealth access, and a starting pay of $17.28 per hour plus tips.

Matching Summary

Match Score: 85

Destination Pet LLC is seeking a Customer Service Representative for Bow Wow Bungalow in Burbank, CA, to provide exceptional service to pet owners. The ideal candidate should have customer service experience, be a pet enthusiast, and thrive in a dynamic environment.

Salary

Base: $17.28/hour DOE; Bonus/Equity: Tips included; Benefits: Part-time health, mental health, and telehealth

Skills & Requirements

Must-have

  • Standing and walking frequently
  • Lifting up to 40 lbs
  • Availability evenings weekends holidays
  • Handling cash and balancing drawer
  • Multi-line phone systems

Nice-to-have

  • Previous customer service experience
  • Love for pets and people
  • Problem-solving under pressure
  • Professional communication skills
  • Retail or hospitality background

Key Requirements

  • High school diploma or equivalent
  • 1+ year customer service experience preferred
  • Must be available evenings weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter