Client Services Representative/mla2

Center for Integration Science

North Andover, MA, United States
Base: $17.71 - $25.28phly; bonus/equity: not speci...
Fully remote
High school diploma or equivalent
1-2 years laboratory experience
Telephone etiquette and communication skills
The role supports Mass General Brigham's mission by providing exceptional patient care through accurate laboratory support and communication

Job Summary

  • The role supports Mass General Brigham's mission by providing exceptional patient care through accurate laboratory support and communication.
  • Responsibilities include answering calls, documenting client interactions in Beaker, processing specimens, and communicating critical lab results to clinicians.
  • The position offers a competitive hourly pay range of $17.71 - $25.28 along with comprehensive benefits and career advancement opportunities.

Matching Summary

The role supports Mass General Brigham's mission by providing exceptional patient care through accurate laboratory support and communication.

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses included

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • 1-2 years laboratory experience
  • Telephone etiquette and communication skills
  • Epic LIMS data entry proficiency
  • Specimen accessioning and labeling

Nice-to-have

  • Ability to work under stress
  • Strong multitasking capabilities
  • Teamwork and problem-solving skills
  • Dependability and reliability

Key Requirements

  • High School Diploma required
  • 1-2 years previous laboratory or healthcare experience
  • No degree substitution allowed for education requirement

Work Rights

Not specified

Tailored Resume

Cover Letter