Customer Engagement Specialist

AMORE FITNESS PTE. LTD.

Singapore
Competitive salary based on merit; not specified; ...
Not specified (assumed in-office based on job nature)
Strong communication skills
Problem-solving abilities
Proactive attitude
Amore Fitness Pte. Ltd. is seeking a Customer Engagement Specialist in Singapore who will enhance member satisfaction by addressing customer feedback and inquiries. The ideal candidate should be passionate about the fitness industry and possess strong communication and problem-solving skills, with an emphasis on building relationships

Job Summary

  • You will serve as the voice of members by handling concerns, enquiries, and feedback with care and professionalism.
  • The role involves analyzing feedback trends, designing surveys, and implementing service enhancements across all locations.
  • Employees receive perks including free gym usage, medical benefits, and opportunities for career advancement.

Matching Summary

Match Score: 85

Amore Fitness Pte. Ltd. is seeking a Customer Engagement Specialist in Singapore who will enhance member satisfaction by addressing customer feedback and inquiries. The ideal candidate should be passionate about the fitness industry and possess strong communication and problem-solving skills, with an emphasis on building relationships.

Salary

Competitive salary based on merit; Not specified; Benefits package included

Skills & Requirements

Must-have

  • Strong communication skills
  • Problem-solving abilities
  • Proactive attitude
  • Attention to detail
  • Organized work style

Nice-to-have

  • Passion for fitness industry
  • Prior customer relations experience
  • Service quality background
  • Hospitality experience
  • Analytical mindset

Key Requirements

  • Prior experience in customer relations or hospitality (advantage)
  • Ability to build positive relationships with teams and customers

Work Rights

Not specified

Tailored Resume

Cover Letter