Director Of Implementation, Us Employer Middle Market - Remote - Evernorth

The Cigna Group

Base: 134,200 - 223,600 usd / yearly; bonus/equity...
Fully remote
Client-facing implementation leadership
Team development and inspiration
Project management discipline
The Cigna Group is seeking a Director of Implementation for their Evernorth division, responsible for leading client-facing implementation teams and ensuring successful onboarding for middle market clients. The ideal candidate will possess significant experience in project management and team leadership, with an entrepreneurial mindset and a focus on client satisfaction

Job Summary

  • The Middle Market Implementation Director plays a pivotal leadership role responsible for guiding and overseeing our client-facing implementation team, supporting US Employer, Evernorth and PBS capabilities.
  • This position requires a dynamic leader with an entrepreneurial mindset who can inspire and develop a high-performing team, drive transformative initiatives, implement change management strategies, and execute with a data-driven mindset.
  • Foster a culture of innovation and continuous improvement by identifying emerging trends and technologies, including AI-enabled solutions, that advance onboarding effectiveness and scalability.

Matching Summary

Match Score: 85

The Cigna Group is seeking a Director of Implementation for their Evernorth division, responsible for leading client-facing implementation teams and ensuring successful onboarding for middle market clients. The ideal candidate will possess significant experience in project management and team leadership, with an entrepreneurial mindset and a focus on client satisfaction.

Salary

Base: 134,200 - 223,600 USD / yearly; Bonus/Equity: Annual bonus and long term incentive plan; Benefits: Comprehensive benefits including medical, vision, dental, well-being programs, 401(k), tuition reimbursement, 18+ days PTO

Skills & Requirements

Must-have

  • Client-facing implementation leadership
  • Team development and inspiration
  • Project management discipline
  • Risk identification and remediation
  • Cross-functional partnership
  • Data-driven decision making

Nice-to-have

  • Entrepreneurial mindset
  • Transformative initiatives
  • Future-focused client experience
  • Innovation and continuous improvement
  • AI-enabled solutions

Key Requirements

  • 8+ years in client-facing implementation or related roles
  • 6+ years of leadership management
  • Proven ability to lead high performing teams
  • Experience in startup environments or driving new initiatives
  • Experience managing client risk and remediation
  • Strong business and financial acumen
  • Executive level communication skills

Work Rights

Not specified

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