Patient Service Representative

Spaulding Rehabilitation Hospital Corporation

Wellesley, MA, United States
Base: $17.71 - $25.28phly; bonus/equity: not speci...
Fully remote
Excellent customer service
Verify demographic and insurance information
Schedule therapy appointments
Responsible for providing excellent customer service in a healthcare facility, verifying accurate demographic and insurance information, and ensuring compliance with regulatory requirements

Job Summary

  • Responsible for providing excellent customer service in a healthcare facility, verifying accurate demographic and insurance information, and ensuring compliance with regulatory requirements.
  • Greet patients, verify insurance coverage, and respond promptly to inquiries, providing accurate information and addressing concerns professionally.
  • Mass General Brigham relies on a wide range of professionals to advance its mission and strives to provide exceptional care, believing high-performing teams drive groundbreaking medical discoveries.

Matching Summary

Responsible for providing excellent customer service in a healthcare facility, verifying accurate demographic and insurance information, and ensuring compliance with regulatory requirements.

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • excellent customer service
  • verify demographic and insurance information
  • schedule therapy appointments
  • answering phone inquiries
  • collecting co-payments

Nice-to-have

  • knowledge of medical terminology
  • familiarity with EHR systems
  • handle confidential information

Key Requirements

  • High School Diploma or Equivalent required
  • 1-2 years experience preferred
  • Experience in patient registration
  • Experience in customer service
  • Experience in healthcare administrative role

Work Rights

Not specified

Tailored Resume

Cover Letter