Partners and collaborates with dealers to drive deployment of the Rental & Used suite of digital tools and platforms, focusing on delivering customer and business value
Job Summary
Partners and collaborates with dealers to drive deployment of the Rental & Used suite of digital tools and platforms, focusing on delivering customer and business value.
Provides supplemental tracking and reporting at an individual dealer level to provide actionable insights for digital experience improvement.
Actively stays in-tune with the competitive digital landscape and capabilities and leverages competitive intel and deep customer understanding to define future capability and enhancement requests.
Matching Summary
Partners and collaborates with dealers to drive deployment of the Rental & Used suite of digital tools and platforms, focusing on delivering customer and business value.
Salary
Base: $112,710.00 - $169,060.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, and vision benefits, Paid time off plan, 401(k) savings plans, Health Savings Account, Flexible Spending Accounts, Health Lifestyle Programs, Employee Assistance Program, Voluntary Benefits and Employee Discounts, Career Development, Parental leave, Adoption benefits, Tuition Reimbursement
Skills & Requirements
Must-have
Digital product deployment
Dealer adoption and growth
Customer lifecycle management
Digital capabilities assessment
Training resource creation
Voice of Customer (VOC) gathering
Nice-to-have
Competitive digital landscape awareness
Influence without authority
Spanish language proficiency
Key Requirements
Experience with rental, digital, and marketing dealer teams
Digital marketing or consulting experience
Product support or digital product development experience
Strong communication skills
Experience in rental and/or used equipment industry