Auto Club Enterprises is seeking a Claims Workforce Management Analyst to support their Claims Business Unit by managing claim volume distribution and optimizing workflows. The ideal candidate will have a background in claims operations, strong analytical skills, and proficiency in claims software and Microsoft Office
Job Summary
This role supports the Claims Business Unit by managing claim volume distribution and optimizing operational workflows through data-driven forecasting.
The position requires evaluating and negotiating settlement authority with insureds and claimants while maintaining accurate real-time volume reports.
Employees receive remarkable benefits including health coverage, a 401(K) plan with company match, pension, tuition assistance, and paid parental leave.
Matching Summary
Match Score: 85
Auto Club Enterprises is seeking a Claims Workforce Management Analyst to support their Claims Business Unit by managing claim volume distribution and optimizing workflows. The ideal candidate will have a background in claims operations, strong analytical skills, and proficiency in claims software and Microsoft Office.
Salary
Base: $68,640 - $77,900 annually; Bonus/Equity: Eligible for incentive program based on performance; Benefits: Health, dental, vision, 401(K), pension, tuition assistance
Skills & Requirements
Must-have
Proficiency in ClaimsCenter software
Knowledge of fault assessment principles
Experience with Microsoft Office suite
Ability to negotiate claim settlements
Forecasting staffing needs analysis
Nice-to-have
Analytics background preferred
Working knowledge of claims best practices
Strong interpersonal communication skills
Organizational and planning recognition skills
Key Requirements
Bachelor's degree or equivalent combination of education and experience
2 or more years of experience in Claims operations
Required proficiency in ClaimsCenter and Microsoft Office tools