Collaboration Engineer

Freshfields Bruckhaus Deringer

Multiple Locations
Teams enterprise voice / direct routing
Unified communications technologies
Meeting room equipment expertise
Join our Workplace Technology Group, where innovation meets reliability

Job Summary

  • Join our Workplace Technology Group, where innovation meets reliability.
  • Lead and support incident, problem, and change activities across telephony and unified communications technologies.
  • Freshfields is an equal opportunities employer and welcomes applications from all suitably qualified individuals regardless of background.

Matching Summary

Join our Workplace Technology Group, where innovation meets reliability.

Skills & Requirements

Must-have

  • Teams Enterprise Voice / Direct Routing
  • Unified communications technologies
  • Meeting room equipment expertise
  • IP networking principles
  • Incident and change management

Nice-to-have

  • Proactive, solutions-focused mindset
  • Clear communication skills
  • Ability to work independently and collaboratively
  • Commitment to continuous learning
  • Expert guidance and training

Key Requirements

  • Experience with Teams Enterprise Voice / Direct Routing
  • Knowledge of Ribbon SBC and Microsoft Exchange
  • Certifications in ITIL, Microsoft Teams, Zoom/WebEx, or Qsys Level 1
  • Right to work in the UK

Work Rights

Right to work in the UK required

Tailored Resume

Cover Letter