The Concierge Junior/Assistant Concierge is responsible for ensuring the smooth follow-up of daily instructions and maintaining the organization and cleanliness of the desk and back office
Job Summary
The Concierge Junior/Assistant Concierge is responsible for ensuring the smooth follow-up of daily instructions and maintaining the organization and cleanliness of the desk and back office.
This role involves managing all client requests, providing accurate information, anticipating guest needs, and informing clients about internal and external hotel services.
The position requires close collaboration with bell staff and valets to ensure excellent guest reception and handling of luggage and vehicles, while also managing the concierge till.
Matching Summary
The Concierge Junior/Assistant Concierge is responsible for ensuring the smooth follow-up of daily instructions and maintaining the organization and cleanliness of the desk and back office.
Skills & Requirements
Must-have
client requests management
guest arrival and departure supervision
external and internal service information
concierge desk organization
cashier responsibility
Nice-to-have
high integrity and professionalism
calm under pressure
tact and empathy
excellent interpersonal skills
adaptability to high activity
Key Requirements
Swiss nationality, residency, or EU citizen
Fluent French (spoken, written, read)
Fluent English (spoken, written, read)
Knowledge of Geneva and surroundings
Computer proficiency
Work Rights
Swiss nationality, residency authorization, or EU citizen