Not specified; not specified; full time permanent,...
Excellent telephone communication skills
Previous customer service or call centre experience
Ability to handle high volume of calls
This role serves as the first point of contact for patients at Lake Imaging's Booking Centre in Ballarat
Job Summary
This role serves as the first point of contact for patients at Lake Imaging's Booking Centre in Ballarat.
The team is described as a close-knit group that lives by business values and goes above and beyond for patients.
Candidates will receive in-house training from experienced staff members and have opportunities for career development within the medical imaging industry.
Matching Summary
This role serves as the first point of contact for patients at Lake Imaging's Booking Centre in Ballarat.
Salary
Not specified; Not specified; Full time Permanent, Mon-Fri office hours, In house training provided
Skills & Requirements
Must-have
Excellent telephone communication skills
Previous customer service or call centre experience
Ability to handle high volume of calls
Computer literacy with system learning ability
Nice-to-have
Health care or medical reception experience
RIS/PACs systems experience
Genuine interest in medical industry career
Proactive approach to learning and development
Key Requirements
Experience working in medical or radiology industry preferred
Articulate communication and empathy skills required