Renewal Manager

Workday

Warsaw, POL
Base: zł116,200 pln - zł174,200 pln; bonus/equity:...
50% onsite
Maximize customer retention
Minimize financial attrition
Drive end-to-end renewal process
We are a strategic, hard-working team within the Adaptive Planning Customer Success organization, responsible for maximizing customer retention (with a focus on reducing churn), minimizing financial attrition, and identifying growth opportunities across Workday's global Planning portfolio

Job Summary

  • We are a strategic, hard-working team within the Adaptive Planning Customer Success organization, responsible for maximizing customer retention (with a focus on reducing churn), minimizing financial attrition, and identifying growth opportunities across Workday's global Planning portfolio.
  • As a Renewal Manager, you will own, drive, and proactively manage the renewals process for a strategic segment of global Adaptive Planning accounts, ensuring high gross retention and on-time closure, with the primary objective of minimizing product churn.
  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Matching Summary

We are a strategic, hard-working team within the Adaptive Planning Customer Success organization, responsible for maximizing customer retention (with a focus on reducing churn), minimizing financial attrition, and identifying growth opportunities across Workday's global Planning portfolio.

Salary

Base: zł116,200 PLN - zł174,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Maximize customer retention
  • Minimize financial attrition
  • Drive end-to-end renewal process
  • Negotiate complex multi-year contracts
  • Collaborate with Customer Success Managers

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Integrity, empathy, and shared enthusiasm

Key Requirements

  • 6+ years' customer facing experience
  • Quota-Carrying Sales, Deal Operations, or Account Management
  • B2B SaaS environment experience
  • Complex contract renewal processes
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter