Base: $95,000 - $142,600 usd (atlanta); + us locat...
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3+ years customer-facing services role
2+ years talent acquisition or hr experience
1+ years ai/ml product experience
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Workday is seeking a Specialized Customer Success Manager for Talent AI to enhance customer adoption of AI-powered Talent Acquisition workflows. The role, based in Atlanta but fully remote, requires expertise in customer-facing services, talent acquisition, and AI solutions within a SaaS environment.
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Job Summary
This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
Candidates must possess a proven track record of managing complex strategic engagements with multiple stakeholders while influencing retention and expansion.
The position offers a flexible work approach requiring at least half of the time spent in-office or in the field with customers, partners, and prospects.
Matching Summary
Match Score: 75
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Workday is seeking a Specialized Customer Success Manager for Talent AI to enhance customer adoption of AI-powered Talent Acquisition workflows. The role, based in Atlanta but fully remote, requires expertise in customer-facing services, talent acquisition, and AI solutions within a SaaS environment.
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Salary
Base: $95,000 - $142,600 USD (Atlanta); Additional US locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants
Skills & Requirements
Must-have
3+ years customer-facing services role
2+ years Talent Acquisition or HR experience
1+ years AI/ML product experience
Strategic customer engagement management
Data-driven adoption and value metrics
Nice-to-have
Executive level stakeholder relationship building
Experience in incubating new frameworks
Ability to translate complex AI concepts
Sun-drenched optimism and drive
Collaborative team culture fit
Key Requirements
Bachelor's degree or equivalent work experience
3+ years in complex software or SaaS environment
2+ years demonstrated experience in Talent Acquisition
1+ year experience with AI/ML or data-driven products