Claims Consultant, Group Claims - Cbus

TAL Australia

Melbourne, Australia
On-site
Manage complex tpd claims
Insurance contracts act knowledge
Engage with stakeholders
Manage a portfolio of complex, underwritten, and high-value TPD claims with accuracy, efficiency, resilience and empathy

Job Summary

  • Manage a portfolio of complex, underwritten, and high-value TPD claims with accuracy, efficiency, resilience and empathy.
  • Apply strong knowledge of the Insurance Contracts Act and navigate additional cover complexities.
  • Engage confidently with claimants, legal, trustees, and internal stakeholders, ensuring a professional and empathetic approach to complex cases.

Matching Summary

Manage a portfolio of complex, underwritten, and high-value TPD claims with accuracy, efficiency, resilience and empathy.

Skills & Requirements

Must-have

  • Manage complex TPD claims
  • Insurance Contracts Act knowledge
  • Engage with stakeholders
  • Life insurance claims experience

Nice-to-have

  • Collaborate with experts
  • Embed best practice
  • Supportive work environment
  • Curious mind and ambition

Key Requirements

  • Extensive life insurance claims management experience
  • Strong technical expertise across complex TPD claims
  • Strong understanding of insurance legislation
  • Background in law or allied health highly regarded

Work Rights

Not specified

Tailored Resume

Cover Letter