It Support Intern

Taulia

Salt Lake City, UT, US
Base: $25 ph; bonus/equity: not specified; benefit...
On-site
Troubleshoot hardware, software, laptops, printers
Identify, research, and resolve user issues
Install, configure, and maintain computers
The IT Support Intern is the initial point of contact for troubleshooting hardware, software, laptops, printers, network, and peripheral problems

Job Summary

  • The IT Support Intern is the initial point of contact for troubleshooting hardware, software, laptops, printers, network, and peripheral problems.
  • Responsibilities include identifying, researching, and resolving user issues, documenting, tracking, and monitoring problems to ensure timely resolution.
  • This is an entry-level position with great potential for career growth, offering a hybrid work environment and comprehensive benefits.

Matching Summary

The IT Support Intern is the initial point of contact for troubleshooting hardware, software, laptops, printers, network, and peripheral problems.

Salary

Base: $25 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive Insurance Coverage, PTO, Company-issued equipment

Skills & Requirements

Must-have

  • Troubleshoot hardware, software, laptops, printers
  • Identify, research, and resolve user issues
  • Install, configure, and maintain computers
  • Communicate technical information to non-technical personnel
  • Knowledge of Mac OSX, Windows 7/8/10
  • Experience with VoIP

Nice-to-have

  • Positive attitude and team player
  • Continuous learning and growth potential
  • Embracing Artificial Intelligence

Key Requirements

  • AS Degree or Microsoft professional certifications
  • JAMF, A+ certifications
  • Experience with Microsoft Office
  • Ability to build rapport and elicit problem details
  • Skills in organizing resources and establishing priorities

Work Rights

Not specified

Tailored Resume

Cover Letter