Customer Service Representative - French And English

Ormco

Prague, Czech Republic
Hybrid
Native level french
Fluent english (c1)
Customer service experience preferred
Ormco is seeking a bilingual Customer Service Representative in Prague, who will provide essential support to dental professionals. The ideal candidate should possess strong customer service skills in both French and English, preferably with experience in a dental or similar environment

Job Summary

  • Responsible for providing exceptional customer service to dental professionals, dealing front line with the customer and representing the company with integrity.
  • Key responsibilities include managing quotes, order processing, customer account management, and handling customer complaints across various communication channels.
  • The company offers a hybrid work model, comprehensive benefits including vacation, sick days, meal vouchers, wellness programs, retirement plan, and employee assistance programs.

Matching Summary

Match Score: 85

Ormco is seeking a bilingual Customer Service Representative in Prague, who will provide essential support to dental professionals. The ideal candidate should possess strong customer service skills in both French and English, preferably with experience in a dental or similar environment.

Skills & Requirements

Must-have

  • Native level French
  • Fluent English (C1)
  • Customer service experience preferred
  • Computer systems accuracy
  • Handle large amounts of communication

Nice-to-have

  • Customer centric approach
  • Excellent communication skills
  • Positive and friendly tone
  • Curiosity and drive
  • Dental experience advantage

Key Requirements

  • Native level French language
  • Fluent English language (C1)
  • Experience in Customer service preferred
  • Ability to operate computer systems
  • Ability to work onsite 3x/week

Work Rights

Not specified

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