Customer Success Manager - Scaled (night Shift)

SafetyCulture

Manila, Philippines
Not specified; equity included for all full-time t...
On-site
Manage portfolio of 100+ customers
Data-driven insights for retention
Scalable customer engagement strategies
SafetyCulture is seeking a Customer Success Manager for the night shift in Manila, Philippines, focusing on managing a portfolio of 100+ customers to enhance their success with the company's tools. The ideal candidate will leverage data-driven insights to ensure customer retention and growth while collaborating with cross-functional teams

Job Summary

  • The role involves managing a portfolio of over 100 customers to ensure their success with SafetyCulture.
  • Employees receive equity, providing real skin in the game as the company scales.
  • The team focuses on building tools that improve work for factory operators, truck drivers, and other essential workers.

Matching Summary

Match Score: 85

SafetyCulture is seeking a Customer Success Manager for the night shift in Manila, Philippines, focusing on managing a portfolio of 100+ customers to enhance their success with the company's tools. The ideal candidate will leverage data-driven insights to ensure customer retention and growth while collaborating with cross-functional teams.

Salary

Not specified; Equity included for all full-time team members

Skills & Requirements

Must-have

  • Manage portfolio of 100+ customers
  • Data-driven insights for retention
  • Scalable customer engagement strategies
  • Cross-functional team collaboration

Nice-to-have

  • Focus on AI and operational maturity
  • Experience in big tech environments
  • Personal ownership mindset
  • Ability to drive use-case growth

Key Requirements

  • Night shift availability
  • Experience with data-driven customer strategies

Work Rights

Not specified

Tailored Resume

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