Patient Service Representative

Doctor Relocation LLC

Murray, Utah, US
$17.86 - $23.22 ph; benefits: no
Prn (as needed)
Professional etiquette and communication
Resolving patient needs
Computer literacy
Doctor Relocation LLC is seeking a Patient Service Representative to serve as the first point of contact for patients, focusing on delivering exceptional customer service and ensuring patient needs are met through effective communication and collaboration. The role requires customer service experience and offers a competitive hourly wage along with a comprehensive benefits package

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, focusing on establishing collaborative relationships to deliver the highest level of customer/patient satisfaction.
  • This role involves resolving patient needs related to patient intake and care, including greeting, checking-in/out, verifying information, and scheduling appointments.
  • We are seeking an organized and compassionate Patient Service Representative to join our healthcare team, offering an environment that values growth.

Matching Summary

Match Score: 75

Doctor Relocation LLC is seeking a Patient Service Representative to serve as the first point of contact for patients, focusing on delivering exceptional customer service and ensuring patient needs are met through effective communication and collaboration. The role requires customer service experience and offers a competitive hourly wage along with a comprehensive benefits package.

Salary

$17.86 - $23.22 per hour; Benefits: No

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Cash management

Nice-to-have

  • Collaboration / Teamwork
  • Confidentiality
  • Customer service
  • Critical thinking/situational awareness

Key Requirements

  • Six months customer service experience
  • Basic computer skills
  • Professional manner and strong interpersonal skills
  • Ability to protect patient privacy
  • One year customer service experience (preferred)
  • Billing and collections experience (preferred)
  • EMR system experience (preferred)
  • High school diploma or GED (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter