Information Technology Intern

AVEVA

Cambridge, United Kingdom
Hybrid
Diagnose and resolve software issues
Troubleshoot windows 10/11
Basic network troubleshooting
The intern will be responsible for diagnosing and resolving software and hardware-related issues, providing exceptional customer service, and maintaining detailed documentation of support interactions

Job Summary

  • The intern will be responsible for diagnosing and resolving software and hardware-related issues, providing exceptional customer service, and maintaining detailed documentation of support interactions.
  • This internship requires excellent interpersonal skills and a global mindset, as it involves interaction with users from diverse backgrounds and regions.
  • AVEVA’s comprehensive portfolio enables more than 20,000 industrial enterprises to engineer smarter, operate better and drive sustainable efficiency.

Matching Summary

The intern will be responsible for diagnosing and resolving software and hardware-related issues, providing exceptional customer service, and maintaining detailed documentation of support interactions.

Skills & Requirements

Must-have

  • Diagnose and resolve software issues
  • Troubleshoot Windows 10/11
  • Basic network troubleshooting
  • Ticket management support
  • Communicate with multiple stakeholders

Nice-to-have

  • Global mindset
  • Adapt to diverse user base
  • Collaborative environment
  • Pursuit of excellence

Key Requirements

  • Studying towards IT degree
  • Basic computer troubleshooting knowledge
  • Basic Windows 10/11 knowledge
  • Basic Office 365 knowledge
  • Basic networking concepts knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter