Senior Operations Manager

Probe Group

Eastwood, Quezon City, Philippines
Extreme call center management experience
It related contact center experience
Managing operations managers and circle leaders
The role ensures all operations are manufactured correctly, cost-effectively, and on time while aligning with quality specifications

Job Summary

  • The role ensures all operations are manufactured correctly, cost-effectively, and on time while aligning with quality specifications.
  • Candidates must have extreme call center management experience and substantial background in IT-related contact centers to succeed.
  • The position requires motivating and performance-managing Operations Managers to ensure delivery of overall targets and business plans.

Matching Summary

The role ensures all operations are manufactured correctly, cost-effectively, and on time while aligning with quality specifications.

Skills & Requirements

Must-have

  • Extreme call center management experience
  • IT related contact center experience
  • Managing Operations Managers and Circle Leaders
  • Cost effective and timely manufacturing oversight
  • Performance management of senior staff

Nice-to-have

  • Ability to think differently and challenge the norm
  • Experience with exponential growth environments
  • Strong communication and influencing skills
  • Passion for doing things better daily

Key Requirements

  • Proven work experience as Senior Operations Manager
  • Substantial experience within similar IT contact center roles
  • Must be amenable to work in Eastwood, Quezon City

Work Rights

Not specified

Tailored Resume

Cover Letter