The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software
Job Summary
The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
Provides support for client computing hardware and software, builds, configures and deploys desktops, laptops and related peripherals, and troubleshoots and resolves issues by utilizing Standard Operating Procedures.
Our total rewards program includes base wages, a cash-based incentive program, overtime pay, shift differentials, call-in pay, and a comprehensive benefits package including medical, dental, vision, disability, life insurance, adoption benefits, parental leave, and 401(k) with company matching.
Matching Summary
The primary purpose of this position is to support and maintain all IT hardware and software, including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
Skills & Requirements
Must-have
Support IT hardware and software
Troubleshoot and resolve issues
Windows 10/11, Office 365
Active Directory user management
Client-side security software
Network printer support
Client-side networking troubleshooting
Nice-to-have
Customer-focused attitude
Adapt to rapid changes
Continuous improvement opportunities
Experience with Mac hardware and OS X
Experience with ERP and manufacturing
Key Requirements
Associate's degree required
0-3 years of experience
Related certifications preferred (MOS, MCTS, A+, ACMT, ITIL V3)
Experience supporting manufacturing and engineering companies preferred