Base: $15.16 ph; bonus/equity: not specified; bene...
On-site
High volume incoming calls handling
Technical support and troubleshooting
Customer relationship building
Auxillium is dedicated to providing exceptional customer experience and supporting employees to build meaningful careers
Job Summary
Auxillium is dedicated to providing exceptional customer experience and supporting employees to build meaningful careers.
The role involves managing an average of 100 incoming calls per day from golf accounts and consumers, focusing on product support and customer satisfaction.
Employees receive support and tools to meet goals and are encouraged to take on special projects and training.
Matching Summary
Auxillium is dedicated to providing exceptional customer experience and supporting employees to build meaningful careers.
Salary
Base: $15.16 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
high volume incoming calls handling
technical support and troubleshooting
customer relationship building
multi-tasking with Zendesk and Salesforce
knowledge of golf industry
Nice-to-have
positive and persistent attitude
adaptability to changing situations
passion for quality and excellence
team player mindset
attention to detail
Key Requirements
minimum two years golf experience
customer service experience
technical proficiency with computers and mobile devices
knowledge of golf terminology
excellent critical thinking and problem-solving skills