Guest Service Agent

Drury Hotels

Kansas City, Missouri, United States
On-site
Friendly and efficient guest assistance
Front desk operations
Cash handling and monitoring
Drury Hotels is seeking a Guest Service Agent in Kansas City, Missouri, who will play a vital role in creating positive experiences for guests. The position emphasizes excellent customer service, multitasking, and attention to detail, with a strong focus on a welcoming demeanor

Job Summary

  • Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
  • Assist guests in a friendly, efficient, courteous, and professional manner.
  • Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results.

Matching Summary

Match Score: 85

Drury Hotels is seeking a Guest Service Agent in Kansas City, Missouri, who will play a vital role in creating positive experiences for guests. The position emphasizes excellent customer service, multitasking, and attention to detail, with a strong focus on a welcoming demeanor.

Skills & Requirements

Must-have

  • Friendly and efficient guest assistance
  • Front desk operations
  • Cash handling and monitoring
  • Problem resolution for guests
  • High standard of integrity and hospitality

Nice-to-have

  • Positive attitude and personality
  • Team member and guest satisfaction

Key Requirements

  • Warm and friendly manner
  • Attention to detail
  • Familiarity with handling money
  • Ability to speak and receive direction in English
  • Willingness to work alone

Work Rights

Not specified

Tailored Resume

Cover Letter