Proven experience delivering exceptional customer service
Ability to articulate financial terms clearly
Experience in financial services or retail environment
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers
Job Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
You will have in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking & Financial Advice.
The role involves completing Financial Health Checks to assess customers' financial needs and identifying any changes while providing holistic solutions.
Matching Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
Skills & Requirements
Must-have
Proven experience delivering exceptional Customer Service
Ability to articulate financial terms clearly
Experience in Financial Services or Retail environment
Nice-to-have
Genuine interest in building a career with CommBank
Ability to see the big picture for customers
Championing risk-adverse culture
Key Requirements
Proven experience in Financial Services, Retail or Hospitality