Us Customer Service Voice Support Representative-9

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Customer service skills
Case investigation experience
Incoming call handling
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • The employee documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation while cultivating skills for talented individuals.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • customer service skills
  • case investigation experience
  • incoming call handling

Nice-to-have

  • unique combination of skill and passion
  • drive to lead teams
  • innovative possibilities mindset

Key Requirements

  • Permanent employee type

Work Rights

Not specified

Tailored Resume

Cover Letter