Product Support Manager - Marine

Rolls-Royce

Novi, MI, USA
Base: $103,576 - $168,311 annually; bonus: discret...
5 years service engineering support experience
Bs in mechanical engineering required
Willingness to travel 50-90% domestically and internationally
The role involves providing product support management and technical advisement for international marine key customers and fleet operators

Job Summary

  • The role involves providing product support management and technical advisement for international marine key customers and fleet operators.
  • Employees will initiate and coordinate failure analysis while ensuring proper rectification measures are implemented through collaboration with engineering teams.
  • Rolls-Royce offers a comprehensive Total Rewards package including health insurance, a 401(k) match, and paid parental leave.

Matching Summary

The role involves providing product support management and technical advisement for international marine key customers and fleet operators.

Salary

Base: $103,576 - $168,311 annually; Bonus: Discretionary bonus plan available; Benefits: Health, dental, vision, 401(k) match, PTO, tuition reimbursement

Skills & Requirements

Must-have

  • 5 years service engineering support experience
  • BS in Mechanical Engineering required
  • Willingness to travel 50-90% domestically and internationally
  • Excellent knowledge of heavy-duty diesel engines
  • Fluent written and spoken English skills

Nice-to-have

  • Strong strategic thinking and big picture understanding
  • Ability to work independently without supervision
  • Additional language skills beyond English
  • Experience with MTU standards and processes
  • Proven ability to generate sales leads

Key Requirements

  • US work authorization without sponsorship
  • Bachelor's degree in Mechanical Engineering
  • 5 to 9 years of after-sales service engineering experience
  • Authorization to work for any employer in the U.S.

Work Rights

Must be authorized to work for any employer in the U.S. without sponsorship

Tailored Resume

Cover Letter