Global Public Sector Senior Customer Success Manager

Virtru

Seattle, WA, United States
Base: $180,000 - 210,000; bonus/equity: variable i...
On-site
Active us top secret / sci clearance
Indo-pacific region mission experience
Customer lifecycle management
Serve as the leader for customer and partner-facing operations within the Global Public Sector, focusing on the Indo-Pacific region

Job Summary

  • Serve as the leader for customer and partner-facing operations within the Global Public Sector, focusing on the Indo-Pacific region.
  • Manage the customer lifecycle, identify issues proactively, and maintain a pulse on customer and partner health and satisfaction.
  • Virtru offers a flexible PTO policy, a learning & development stipend, and emphasizes wellbeing and diversity, equity, inclusion, and belonging.

Matching Summary

Serve as the leader for customer and partner-facing operations within the Global Public Sector, focusing on the Indo-Pacific region.

Salary

Base: $180,000 - 210,000; Bonus/Equity: variable incentive pay; Benefits: Not specified

Skills & Requirements

Must-have

  • Active US Top Secret / SCI clearance
  • Indo-Pacific region mission experience
  • Customer lifecycle management
  • Cross-functional collaboration
  • Technical aptitude for data protection solutions

Nice-to-have

  • Startup or high-growth company experience
  • Thinking outside the box
  • Action-oriented mindset
  • Adaptable to shifting priorities

Key Requirements

  • Active US Top Secret / SCI clearance
  • Bachelor's degree in technology or business
  • Willingness to travel (<25% or <40%)

Work Rights

Must have Active US Top Secret / SCI clearance

Tailored Resume

Cover Letter