The Scheduling Senior Coordinator provides non-medical support to patients, clinical care team members and the organization while ensuring accurate scheduling and coordination of care
Job Summary
The Scheduling Senior Coordinator provides non-medical support to patients, clinical care team members and the organization while ensuring accurate scheduling and coordination of care.
This role requires advanced expertise in multiple software systems and the ability to support revenue cycle functions including pre-certification and financial counseling.
The position emphasizes excellent customer service and effective communication to create a positive first impression and support patient care coordination.
Matching Summary
The Scheduling Senior Coordinator provides non-medical support to patients, clinical care team members and the organization while ensuring accurate scheduling and coordination of care.
Skills & Requirements
Must-have
Patient demographic and insurance processing
Advanced proficiency in multiple EMR platforms
Scheduling appointments and procedures
Customer service in healthcare setting
Coordination across multiple clinical disciplines
Nice-to-have
Knowledge of medical terminology
Experience with Cadence, Optime, Aria, Ambra
Training and support for new staff
Problem solving and multitasking skills
Ability to communicate complex medical information
Key Requirements
High School Diploma or GED
Minimum 2 years experience in patient access or similar field
Preferred Associate’s Degree
2 to 4 years healthcare or revenue cycle experience
Experience with Cadence, Optime, Aria, Ambra preferred