The role focuses on continuously developing the customer journey to ensure a seamless and pleasant onboarding experience for savings and investment products
Job Summary
The role focuses on continuously developing the customer journey to ensure a seamless and pleasant onboarding experience for savings and investment products.
Candidates will collaborate with Product Strategy, IT, and UX design teams to implement new onboarding flows that prioritize exceptional user experience.
The position offers a hybrid work model with benefits including a free Germany ticket, bike leasing, and individual budgets for personal development.
Matching Summary
The role focuses on continuously developing the customer journey to ensure a seamless and pleasant onboarding experience for savings and investment products.
Skills & Requirements
Must-have
End-to-End Customer Journey Design
Onboarding Process Optimization
Stakeholder Management in Banking
Agile Methodology Experience
Compliance and Audit Coordination
Nice-to-have
Strong UX Design Collaboration
Digital Technology Affinity
International Stakeholder Network
Sustainable Solution Development
Key Requirements
Degree in Economics or Business Informatics
Multi-year experience in banking onboarding processes