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NBN is seeking a Workflow Delivery Specialist to support the Maintenance and Customer Program Delivery team, focusing on enhancing the reliability of national programs through effective work request management. The ideal candidate will possess telecommunications experience and excel in fast-paced environments, ensuring clarity and collaboration across multiple programs.
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Job Summary
This role supports the integrity and performance of critical national programs by guiding the assessment, triage, and allocation of incoming work requests.
The position requires balancing competing priorities with calm judgement while ensuring efficient field execution through data-driven routing and scheduling.
Candidates will contribute to a thriving, safe, and customer-centred field services ecosystem by identifying risks early and nurturing strong relationships with delivery partners.
Matching Summary
Match Score: 75
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NBN is seeking a Workflow Delivery Specialist to support the Maintenance and Customer Program Delivery team, focusing on enhancing the reliability of national programs through effective work request management. The ideal candidate will possess telecommunications experience and excel in fast-paced environments, ensuring clarity and collaboration across multiple programs.
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Skills & Requirements
Must-have
telecommunications experience
network technology background
construction operational processes
field services experience
GIS tools familiarity
Nice-to-have
requestor team experience
budget tracking skills
fast-paced environment agility
collaborative mindset
data driven insights application
Key Requirements
Full working rights in Australia required
Deep telecommunications or network technology experience
Understanding of construction-related operational processes