Principal Cx Advisory Consultant

Genesys

Riyadh, Saudi Arabia
15+ years in cx consulting
Executive presence with c-suite
Advanced problem-solving skills
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
  • Join the Genesys CX Advisory team to help enterprise customers define and execute their AI Orchestration strategy.
  • You’ll apply broad, cross-industry expertise and demonstrate leadership while influencing senior leaders and mentoring internal teams.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.

Skills & Requirements

Must-have

  • 15+ years in CX consulting
  • Executive presence with C-suite
  • Advanced problem-solving skills

Nice-to-have

  • Experience with Design Thinking
  • Skilled in storytelling
  • Understanding of KSA market dynamics

Key Requirements

  • 5+ years leading teams
  • Experience in Digital and AI
  • Hands-on with change leadership methodologies

Work Rights

Not specified

Tailored Resume

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