Service Advisor

Baierl Acura

Verona, NJ, United States
$64,000.00-$161,000.00; not specified; competitive...
Initiating automotive services and repairs
Customer and technician liaison
Preparing repair orders
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/

Matching Summary

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Salary

$64,000.00-$161,000.00; Not specified; Competitive pay

Skills & Requirements

Must-have

  • initiating automotive services and repairs
  • customer and technician liaison
  • preparing repair orders
  • administering manufacturer warranty
  • open availability including Saturdays

Nice-to-have

  • earning customers for life
  • focused on providing exemplary customer service
  • team player

Key Requirements

  • Previous Service Advisor experience
  • Prior automotive technician experience
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

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