Acquia is seeking a Regional Account Manager to drive customer retention and upsell opportunities, focusing on strategic account management with a strong emphasis on data-driven decision-making. The role requires 2-5 years of experience in account management, ideally within technology solutions for large enterprises, and emphasizes building relationships and effective communication
Job Summary
The Regional Account Manager will be responsible for delivering Renewal targets and upselling in specific accounts.
This role will proactively engage in the day-to-day Account Management of accounts and must be able to mitigate customer escalations and risks with the appropriate sense of urgency.
Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter.
Matching Summary
Match Score: 85
Acquia is seeking a Regional Account Manager to drive customer retention and upsell opportunities, focusing on strategic account management with a strong emphasis on data-driven decision-making. The role requires 2-5 years of experience in account management, ideally within technology solutions for large enterprises, and emphasizes building relationships and effective communication.
Skills & Requirements
Must-have
Drive customer retention and upsell
Account plan strategies
Exceed quarterly renewal and net renewal goals
Resolve customer escalations and operational issues
Data and metrics driven
Strategic account work
Nice-to-have
Embraces innovation and AI
Inclusive, transparent, efficient, and educational interview experience
Key Requirements
2-5 years in account management
Proven track record of sustaining & growing complex relationships