Floor Manager (m/w/d) 39h Befristet 1 Jahr - Brand Concept Store Frankfurt

adidas AG

Frankfurt, Germany
On-site
Customer service excellence
Sales performance management
Team leadership and coaching
Ensures KPIs are met or exceeded in a designated store area by coordinating team members to achieve the best balance between service and store operations, creating a unique shopping experience for customers

Job Summary

  • Ensures KPIs are met or exceeded in a designated store area by coordinating team members to achieve the best balance between service and store operations, creating a unique shopping experience for customers.
  • Manages and coaches the team within a specific area of responsibility, allocating resources and organizing workflows to drive efficiency and productivity in various situations.
  • Supports recruitment, onboarding, training, and development of the store team, coaching, motivating, and inspiring individuals to reach their full potential.

Matching Summary

Ensures KPIs are met or exceeded in a designated store area by coordinating team members to achieve the best balance between service and store operations, creating a unique shopping experience for customers.

Skills & Requirements

Must-have

  • Customer service excellence
  • Sales performance management
  • Team leadership and coaching
  • Visual merchandising standards
  • Loss prevention processes

Nice-to-have

  • Brand advocacy and product knowledge
  • Customer engagement and loyalty
  • Continuous learning and development
  • Positive shopping environment creation

Key Requirements

  • Retail sales experience
  • Minimum 2 years of experience
  • English language proficiency
  • Retail management competencies

Work Rights

Not specified

Tailored Resume

Cover Letter