Customer Service Specialist - Spontaneous Application

CHEP

Fixed salary; annual bonus based on performance; l...
Hybrid
Bachelor degree in economics or related field
3-5 years customer facing experience
Advanced excel skills required
This role acts as a contact for proactive analysis on customers and supports account management by resolving complex issues

Job Summary

  • This role acts as a contact for proactive analysis on customers and supports account management by resolving complex issues.
  • The position requires managing customer inquiries, facilitating onboarding processes, and collaborating with Sales, Finance, and Operations teams.
  • Candidates will benefit from a hybrid work model offering two days remote work, along with a fixed salary plus annual performance bonus.

Matching Summary

This role acts as a contact for proactive analysis on customers and supports account management by resolving complex issues.

Salary

Fixed salary; Annual bonus based on Performance; Lunch Voucher included

Skills & Requirements

Must-have

  • Bachelor degree in Economics or related field
  • 3-5 years customer facing experience
  • Advanced Excel skills required
  • Fluency in English and Italian languages
  • Experience with SAP and Salesforce systems

Nice-to-have

  • Power BI data visualization skills
  • Strong problem resolution abilities
  • Cross-functional collaboration experience
  • Continuous process improvement mindset
  • Commercial sustainability awareness

Key Requirements

  • Bachelor's degree in Economics or related fields
  • Minimum 3-5 years of work experience in customer facing roles
  • Fluency in both English and Italian languages

Work Rights

Not specified

Tailored Resume

Cover Letter