Agente De Call Center- No Bilingüe

Otis

Bogotá, Colombia
Call center experience
Customer service skills
Database management
You will be responsible for handling emergency calls from customers and managing ticket openings for technicians

Job Summary

  • You will be responsible for handling emergency calls from customers and managing ticket openings for technicians.
  • The role requires providing personalized customer service with a focus on quality and client engagement.
  • You will also update databases and generate reports to support business opportunities.

Matching Summary

You will be responsible for handling emergency calls from customers and managing ticket openings for technicians.

Skills & Requirements

Must-have

  • Call Center experience
  • Customer service skills
  • Database management

Nice-to-have

  • Problem-solving abilities
  • Communication skills
  • Team collaboration

Key Requirements

  • Technical or professional degree
  • 6 months of call center experience
  • Proficiency in office software

Work Rights

Not specified

Tailored Resume

Cover Letter