Patient Concierge, Bethlehem Pediatric (part Time)

St. Luke's University Health Network

Bethlehem, PA, US
High school graduate or equivalent
One year practice-based experience preferred
Customer service experience preferred
The Patient Concierge serves as a passionate patient advocate dedicated to creating a unique and exceptional patient experience

Job Summary

  • The Patient Concierge serves as a passionate patient advocate dedicated to creating a unique and exceptional patient experience.
  • Responsibilities include performing clerical services such as check-in, eligibility verification, scheduling, and point-of-service payment collection.
  • The role requires physical stamina for extended periods of sitting, standing, walking, and occasionally lifting up to 325 pounds when pushing wheelchairs.

Matching Summary

The Patient Concierge serves as a passionate patient advocate dedicated to creating a unique and exceptional patient experience.

Skills & Requirements

Must-have

  • High school graduate or equivalent
  • One year practice-based experience preferred
  • Customer service experience preferred

Nice-to-have

  • Excellent communication and facilitation skills
  • Compassionate and patient-centric mindset
  • Solution-oriented creative mindset

Key Requirements

  • High School diploma or equivalent required
  • Minimum one year practice-based experience preferred
  • Customer service experience preferred

Work Rights

Not specified

Tailored Resume

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