Sectigo is the most innovative provider of certificate lifecycle management, securing human and machine identities for thousands of customers globally
Job Summary
Sectigo is the most innovative provider of certificate lifecycle management, securing human and machine identities for thousands of customers globally.
The Technical Support Specialist serves as the first point of contact for inbound requests, utilizing strong networking knowledge to troubleshoot and resolve issues.
This role requires working in-office five days a week from the Chennai location with potential rotational shifts including weekends and holidays.
Matching Summary
Sectigo is the most innovative provider of certificate lifecycle management, securing human and machine identities for thousands of customers globally.
Skills & Requirements
Must-have
TCP/IP networking fundamentals
DNS record types and resolution
Active Directory directory services
Windows Server and Linux environments
Command-line diagnostic tools
HTTP/HTTPS web technologies
Ticketing system experience
Nice-to-have
Additional language proficiency
API request/response structures
Web security principles understanding
Customer service phone mannerism
Ability to work rotational shifts
Integrity and curiosity traits
Team player qualities
Key Requirements
Bachelor's degree in Computer Science or related field
1-3 years of technical support or IT administration experience
CompTIA Network+, Security+, CCNA, A+, or CySA+ certifications preferred
Strong written and verbal English communication skills